Sept 2023, https://blog.sbensu.com/
I did a few Friction logs for apps that integrate LLMs. Here I draw some common UI themes from their design. They are useful for those that are integrating LLMs into their apps.
<aside> 💡 The analysis focuses on the UI around the LLMs and not on the quality of the LLMs themselves, which is ultimately what matters. Given a certain LLM, how do you make a good UI with it?
</aside>
| Category | Apps and friction logs | Biggest problem |
|---|---|---|
| Search + LLM | perplexity, bing, google | Hallucinations are most dangerous here |
| They mostly manage to prevent them | ||
| Chat + LLM | ChatGPT, Claude, Poe | Expanding your sense of what you can do with them |
| Encouraging you to use them more after you started a session | ||
| Existing app + LLM | Notion, repl.it | Having a good feedback loop that integrates with the rest of the app |
[Repl.it](https://bensu.notion.site/Repl-it-137e3120605245698e6a414a5d7dd4c4)
You only continue to use apps that have a good feedback cycle that: