Dec 2023, https://blog.sbensu.com/

For more like this one, see Friction logs

Feedback summary

• The onboarding flow was good but I could see many falling off the funnel at email verification.
• The entertainment examples were not fun enough to hook me
• Some chat UI elements (streaming words into the bubble, one long chat log) don’t work well.
• The answers are verbose and repetitive
• Poe seemed good to learn things but as soon as I noticed a factually incorrect answer, I lost trust and couldn’t continue using it

Onboarding

Email verification email too slow

The onboarding flow asked me to verify email but the email arrived 2 mins later, which meant that I was blocked waiting for 2 minutes. If I wasn’t motivated to try Poe, I would’ve probably switched tasks and forgotten all about it.

Do you really need my email for this? Is there a way to avoid verifying my email until the my Poe account is higher stakes?

The onboarding flow was otherwise straightforward.

UI

“Try asking me about”

The suggestions on how to get started are well-done! They were interesting enough for me to want to try them, it was easy to try them, and they showed me the ropes.

The problem is that some of them were lame. Read “Talk to me like you’re Voldemort and I’m Harry Potter”:

This turned me off from trying Poe for entertainment: verbose and generic is not what I want to be reading.